FOR RESIDENTS

Resident User Guide

Everything you need to know about the ResQ app — from recording your hours to protecting your privacy. Jump to a screen below, or scroll through.

Dashboard

Work-hour summarySee your current shift hours and total hours for the week at a glance.
Shift hours this weekA visual breakdown of your hours across the week’s shifts.
WorkZones™ overviewQuickly see every WorkZone™ tied to your program or institution.

WorkTime™

See every shift in detailView the date, WorkZone™, entry and exit times, and total duration for each recorded shift.
Add, edit, or delete logsEasily adjust any recorded shift so your duty hours stay accurate.

WorkZones™

See your WorkZones™ and boundariesEvery WorkZone™ and its boundary is shown in the app — nothing is hidden.
Toggle any WorkZone™ on or offTurn off automatic recording for any WorkZone™ whenever you need to.
Privacy by designLocation is processed on your device. Exact coordinates are never sent to the ResQ server.

AwayMode™

Temporarily pause automatic hoursStudying on campus after a shift, or entering a WorkZone™ on personal time? AwayMode™ pauses recording.
Set a reminder to resumeAwayMode™ notifies you when it’s time to start recording again.
Turn it off anytimeTap the location icon on the Dashboard to resume automatic recording.

Settings

Manage your profileEdit your information and show or hide your phone number by tapping the lock icon.
Notifications & Ignore Duty Hours at HomeEnable notifications and sounds, and turn on “Ignore Duty Hours at Home” if you live near a WorkZone™.
Change your passwordUpdate your ResQ password right inside the app.

Weekly Analytics

Your hours, emailed every MondayEvery Monday you get a summary of your recorded hours — total for the week, plus your average over the prior four weeks.
Know before you’re overThe email also flags any 24-, 28-, or 80-hour violations, so nothing sneaks up on you.

Help Center

Report an issue from the appSomething look off, or a log look a little funky? Report a technical issue and we’ll get it resolved.
Request a WorkZone™ add or changeNeed a WorkZone™ added or a boundary adjusted? Send us a request right from the app.
FAQs & tutorialsBrowse frequently asked questions and step-by-step tutorials anytime.

Need a hand?

Our Help Center has FAQs, tutorials, and a quick way to reach the ResQ team.