Well-being
A wellness signal built from real workload
ResQ’s Wellness Score™ — not another survey.
Well-being check-ins often start with a survey. Somewhere between a heavy stretch of call and the next one, residents are asked to stop and rate how they’re doing. The intent is right, but the timing usually isn’t: a periodic survey tends to arrive after the hard weeks are already over, and a single number in a quarterly report says little about the shifts that produced it. That’s our view, at least — and it’s the gap we set out to close.
The information that actually drives well-being — how long residents are working, how little time they have between shifts, how many days in a row without a break — is already being recorded, contemporaneously, as residents move through their clinical sites. ResQ’s Wellness Score™ is built from that: a signal drawn from real, recorded workload rather than a form someone has to remember to fill out.
Built from hours you’re already recording
Because ResQ records duty hours automatically at each WorkZone™, the raw material for a well-being signal is a byproduct of how the app already works — no extra step for residents, no separate data-collection exercise for coordinators. The Wellness Score™ reads patterns in that record that tend to track with strain:
- Long or back-to-back shifts, and how often they stack up
- Short rest gaps between recorded work periods
- Stretches without a day off
- Cumulative and rising weekly hours
- Density of nights and in-house call over a rolling window
It’s a read on workload as it accumulates — visible while there’s still a schedule left to adjust, not months after the rotation ends.
What it changes for the people responsible
For DIOs and GME offices: a well-being signal that rolls up across the programs the office oversees, built from the same record used for duty-hour oversight — one source, not a separate wellness spreadsheet.
For Program Directors and Coordinators: the resident trending toward a hard stretch surfaces on their own, in time to redistribute call or check in — instead of surfacing in a survey after the block is over.
For residents: a picture of their workload that reflects what actually happened, and a program positioned to protect their time before a week gets away from everyone.
A signal, not a verdict
The Wellness Score™ is an indicator — a way to point attention at where strain is building. It’s corroborating evidence drawn from recorded work patterns, meant to prompt a conversation, not replace one. It isn’t a clinical or diagnostic measure of any individual’s health, and it works best alongside the direct check-ins programs already do.
Consistent with how ResQ is built: we record work hours at work sites — we don’t track a person’s day. The Wellness Score™ reads the workload, and leaves the judgment to the people who know the resident.
See the signal in your own programs.
The Weekly Summary & Wellness Score™ turns the workload you’re already recording into a well-being read you can act on.