The ResQ Privacy Promise

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Your Logs, Your Data

ResQ Medical was designed specifically with resident privacy in mind. We are driven to provide tools to simplify the administration of medical education, so you can spend more time learning medicine. We want our users to understand that the only reason we use location information is to automatically determine your entry and exit time. We never process identifiable location data on our servers and never store any location data whatsoever. The only information we store is the time you arrive, the time leave, and the name of WorkZone™. And you have the ability to edit those times  prior to submitting them.

We’ve built ResQ with complete transparency and you can see every WorkZone™ boundary that is part of your hospital or program by clicking the “WorkZones” tab.

So that’s it. While we require access to your location to execute our mission, we do not track your movements nor save any of your location data on our servers. We believe that is your data and we believe in protecting your privacy. Rest assured that your data, is your data and your privacy is essential.

How ResQ Medical Respects Your Privacy:

  • We never process identifiable location data on our servers.
  • The only information we store is the time you arrive, the time leave, and the name of WorkZone™.
  • We keep our system as transparent as possible; you have visibility to any WorkZone™ where hours are recorded.
  • We will never sell work hour information to third parties. Our passion is to make things simple, that’s what we’ve done.
  • We constantly work to improve privacy features and your control of your data.

 

Benefits of using ResQ Medical:

  • Reduce time spent doing paperwork; increase time learning medicine, relaxing, enjoying family, or sleeping.

  • Protects you from repercussions of not submitting hours or submitting incorrect hours.

  • Help you connect with co-workers in real time; know who is available and who isn’t. This means less time searching for colleagues or waiting for a returned page, and more time with patients.

Satisfied Residents

Satisfied Residents

“ResQ is revolutionizing the way that resident work hours are tracked and understood.”

“I have been using the ResQ app almost all year and love it. I think many more of my colleagues would be using it too had they known about it and the benefits.”

“The ResQ app significantly simplifies my administrative burden. Without the app, I would have for sure forgotten to log most of my work hours.”

“I personally am a huge fan of the app. It makes logging hours a one-click task, and I like not having to think about it. I really appreciate having the app.”

“I love using this application. It takes 95% of the work of logging duty hours off of me. It makes it incredibly easy to log in at the end of the week, make a few adjustments or corrections, and then submit!”

“I really loved using the app. It made logging hours so convenient on Saturday.”

“Extremely convenient and doesn’t seem to impact battery life. Highly recommend the app and everyone should use it in my opinion.”

“I really like the app…the hour recognition is spot on and I don’t have to change anything. Just hit submit at the end of the week.”

“I have been using the ResQ app since the beginning and I think it’s an extremely useful app. We are mandated to keep track of our duty hours and that often gets hard when you’re busy working/too tired to remember. It makes my life a little easier especially because it tracks your time at ALL of the main sites we work at as residents.”

“Without question, ResQ simplified as both a resident and fellow by alleviating my inbox of numerous email “reminders” to log my duty hours from program directors. ResQ changed all that by automatically logging my arrival and departure from work, accurately, and without phone battery drain.”  

“It takes 95% of the work of logging duty hours off of me. It makes it incredibly easy to log in at the end of the week, make a few adjustments or corrections, and then submit!”

“I have been using the ResQ app since the beginning and I think it’s an extremely useful app…It makes my life a little easier especially because it tracks your time at ALL of the main sites we work at as residents.”

“ResQ is revolutionizing the way that resident work hours are tracked and understood.”

Using ResQ “is like putting the ADT sign out on the front lawn” when it comes to addressing questions or concerns about work hours during ACGME site visits.

“I personally am a huge fan of the app. It makes logging hours a one-click task, and I like not having to think about it.”

“All of the trainees who are using the product have reported ease in use and decrease in stress since duty hours logging is “one more thing”

“Without question, ResQ simplified as both a resident and fellow by alleviating my inbox of numerous email “reminders” to log my duty hours from program directors.”

In the news

The New ResQ Medical App Is Here

Jul 2, 2025

We’re excited to announce that the all-new ResQ Medical app is now available! This major update delivers improved performance, greater reliability, and a completely redesigned user experience for residents who rely on ResQ to automatically record and document work…

ResQ Medical Partners With Cedars Sinai

Dec 17, 2024

ResQ Medical is proud to partner with Cedars Sinai to deploy its location automation platform which automatically records work hours for residents and students. Cedars Sinai joins a growing list of institutions who have selected ResQ Medical to automatically record…