The ResQ Privacy Promise

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Your Logs, Your Data

ResQ Medical was designed specifically with resident privacy in mind. We are driven to provide tools to simplify the administration of medical education, so you can spend more time learning medicine. We want our users to understand that the only reason we use location information is to automatically determine your entry and exit time. We never process identifiable location data on our servers and never store any location data whatsoever. The only information we store is the time you arrive, the time leave, and the name of WorkZone™. And you have the ability to edit those times  prior to submitting them.

We’ve built ResQ with complete transparency and you can see every WorkZone™ boundary that is part of your hospital or program by clicking the “WorkZones” tab. 

So that’s it. While we require access to your location to execute our mission, we do not track your movements nor save any of your location data on our servers. We believe that is your data and we believe in protecting your privacy. Rest assured that your data, is your data and your privacy is essential.

How ResQ Medical Respects Your Privacy:

  • We never process identifiable location data on our servers.
  • The only information we store is the time you arrive, the time leave, and the name of WorkZone™.
  • We keep our system as transparent as possible; you have visibility to any WorkZone™ where hours are recorded.
  • We will never sell work hour information to third parties. Our passion is to make things simple, that’s what we’ve done.
  • We constantly work to improve privacy features and your control of your data.

 

Benefits of using ResQ Medical:

  • Reduce time spent doing paperwork; increase time learning medicine, relaxing, enjoying family, or sleeping.

  • Protects you from repercussions of not submitting hours or submitting incorrect hours.

  • Help you connect with co-workers in real time; know who is available and who isn’t. This means less time searching for colleagues or waiting for a returned page, and more time with patients.

Satisfied Residents

“ResQ is revolutionizing the way that resident work hours are tracked and understood.”

“I have been using the ResQ app almost all year and love it. I think many more of my colleagues would be using it too had they known about it and the benefits.”

“The ResQ app significantly simplifies my administrative burden. Without the app, I would have for sure forgotten to log most of my work hours.”

“I personally am a huge fan of the app. It makes logging hours a one-click task, and I like not having to think about it. I really appreciate having the app.”

“I love using this application. It takes 95% of the work of logging duty hours off of me. It makes it incredibly easy to log in at the end of the week, make a few adjustments or corrections, and then submit!”

“I really loved using the app. It made logging hours so convenient on Saturday.”

“Extremely convenient and doesn’t seem to impact battery life. Highly recommend the app and everyone should use it in my opinion.”

“I really like the app…the hour recognition is spot on and I don’t have to change anything. Just hit submit at the end of the week.”

“I have been using the ResQ app since the beginning and I think it’s an extremely useful app. We are mandated to keep track of our duty hours and that often gets hard when you’re busy working/too tired to remember. It makes my life a little easier especially because it tracks your time at ALL of the main sites we work at as residents.”

“Without question, ResQ simplified as both a resident and fellow by alleviating my inbox of numerous email “reminders” to log my duty hours from program directors. ResQ changed all that by automatically logging my arrival and departure from work, accurately, and without phone battery drain.”  

In the news

ResQ Launches Wellness Score™ To Monitor Burnout

Oct 2, 2018

ResQ Launches Wellness Score™ To Monitor Burnout The ResQ Wellness Score™ is designed to monitor resident burnout by accessing conditions of their personal health. Statistics show that burnout is the most prevalent issue facing current physicians. A 2018 Forbes...

ResQ Medical Partners With Kaiser Permanente, Northern California

Jul 6, 2018

ResQ Medical is proud to partner with Kaiser Permanente, Northern California to deploy its location automation platform which automatically records work hours for residents. Kaiser Permanente joins a growing list of teaching institutions that have selected ResQ...

Preserving Privacy: The Core of the ResQ Algorithm

Apr 14, 2018

Is ResQ Tracking Me? Is ResQ Tracking Me? That is a question we get a lot from first time users of the ResQ app. Already working long hours and odd shifts, some trainees respond defensively to the idea of installing an app that automatically records their time in the...